I haven’t downloaded a PDF file before. Would you describe what happens?

March 9th, 2012

Once you’ve paid for your order through PayPal you will be directed to a page from which you can download the pattern(s). Click (once only) on each ‘download’ button in turn and your computer should ask you where you would like the file to be saved. Each computer has a different way of doing this, but the main point is to save the file to your hard disk, because if you click on the ‘download’ button again (or double-click in the first place) you will lose the file. Once saved, you can open each pattern, using Adobe Acrobat Reader, and then print it out. Should you have any problems and are unable to download all or part of your order, then please write to me via the ‘contact’ page of this website. Don’t forget to give details of the patterns you have ordered, the order number, and the email address you used when placing the order. I will then be able to send you replacement patterns as attachments to an email. If you’re in a different time zone from the UK, then please bear this in mind and don’t expect an immediate response.